You will not be charged. This is a known quirk in our notification system, not a sign your lifetime membership is expiring or converting to a paid renewal.
Why You Received the Email
It's a Notification Issue, Not a Billing Issue
Our billing system uses automated email schedules for different types of memberships, including monthly and annual subscriptions. In some cases, these automated notifications are also sent to lifetime members.
Because lifetime memberships do not renew or expire, the language in these emails does not apply to your membership. The email is simply an inaccurate notification and does not indicate a change to your billing status.
What Happens on the Date Mentioned in the Email?
No Charge Will Be Processed
Nothing will happen to your lifetime membership on the date mentioned in the email, and no renewal payment will be charged as a result of the notice.
If you notice an actual charge on your account, please contact us right away. An actual charge is different from receiving an automated notification and should be investigated separately.
Want Us to Confirm Your Membership?
Contact Support
If you'd like us to verify your account, email [email protected] with the email address associated with your account and, if possible, a copy or screenshot of the notice you received.
We'll confirm your lifetime membership status and verify that there are no renewal charges scheduled for your account.